Refund policy

Refund Policy

At Skeeters.shop, each product is made to order. Because of this, we do not accept returns or exchanges for buyer’s remorse, incorrect sizing, or change of mind.

Damaged or Defective Items

If your order arrives damaged, defective, or with a printing error, we will gladly replace the item or issue a refund at no additional cost to you.

To be eligible for a replacement or refund:

  • You must contact us within 7 days of receiving your order

  • Please include your order number and clear photos of the issue

Once the issue is verified, we will issue a replacement or refund as appropriate.

Wrong Item Received

If you receive the wrong item, please contact us within 7 days of delivery with your order number and photos. We will correct the issue promptly.

Non-Refundable Items

Because our products are custom-made, we do not offer refunds or exchanges for:

  • Incorrect size selection

  • Buyer’s remorse

  • Ordering the wrong item or color

  • Normal wear and tear

Please review product descriptions and size charts carefully before placing an order.

Refund Processing

Approved refunds will be processed back to the original payment method. Refund timing may vary depending on your payment provider.

Contact Us

If you have any questions about your order or this policy, please contact us at:

Email: support@skeeters.shop